Your personal support

Our service team is your contact point for questions and problems. We offer you cost certainty by providing a clear and comprehensive quote. All systems we receive for repair are tested and returned to you along with a service report within just a few days, thanks to our short lead times. Do you need our support on site? Our service team will be with you within 24 / 48 hours, depending on the location.

Prevention is better than repair. We are happy to check all components of your system. In doing this we hope to detect potential problems before a loss of production occurs due to mechanical failure or wear. You will receive a test report and the system will be delivered on your desired date.

In our in-house technical centre we will gladly carry out material tests and test runs for you with our test mould or your mould. We support you in building a productive and reliable mould. Our hot runner systems are designed to meet the most demanding requirements for your injection moulded parts.

With the TeamViewer remote maintenance software, we help you with your questions and can easily control your computer remotely.

Download the TeamViewer remote maintenance software if you do not already have it. Contact us by phone and within seconds we will be ready for the connection. This way we can help you without any problems.

You can download the TeamViewer here.

Our application team supports you in your project with 3D filling analyses. We gladly offer you a calculation of the hot runner system including the replacement geometry or original geometry of the moulded part. Your specifications regarding the thermoplastics to be processed and the coordination of the process parameters also serve as a basis. You will receive a detailed report on the calculation results including their evaluation with regard to pressure loss, dissipation heating and shear.